jedbzz Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how jedbzz collects, stores, and protects your information.
1 Introduction
jedbzz is a trusted online entertainment platform for players in Bangladesh. The protection of personal information you provide when registering on our platform is our highest priority. This privacy policy ("Policy") describes what kinds of information jedbzz collects about you, how that information is used, who it may be shared with, and what steps we take to protect your information.
By using the jedbzz website, mobile platform, or any of our services, you will be considered to have accepted the terms of this privacy policy. You are requested to read this policy in full before using our services. If you have any questions, please contact our support team.
2 What Information We Collect
jedbzz may collect information about you from various sources. The different categories of information collected are listed below:
Personal Identification Information
Information you provide directly at the time of registration:
- Full name
- Email address
- Date of birth (for age verification — 21+ confirmation)
- Residential address
- National ID card or passport number (for identity verification)
Financial Information
Information required to process transactions:
- bKash, Nagad, or Rocket number
- Bank account details (for bank transfers)
- Deposit and withdrawal transaction history
- Payment method type
User Activity Information
Information collected automatically while using the platform:
- Game play history and betting records
- Login times and session information
- Browsing activity on the platform
- Preferred games and bonus usage history
Technical Information
Information about your device and connection:
- IP address
- Browser type and version
- Device type (mobile, desktop)
- Cookies and local storage data
- Operating system
3 Purpose of Data Use
jedbzz uses your information only for specific, lawful, and clear purposes. The purposes for which we use your information are:
| Purpose | Description | Legal Basis |
|---|---|---|
| Account Management | Registration verification, account creation and management, ensuring login security | Performance of contract |
| Identity Verification (KYC) | Confirming your identity, age verification (21+), fraud prevention | Legal obligation |
| Financial Transactions | Processing deposits and withdrawals, maintaining transaction records | Performance of contract |
| Customer Service | Responding to support requests, resolving issues | Legitimate interest |
| Responsible Gaming | Identifying excessive play patterns, providing self-exclusion facilities | Legal obligation and legitimate interest |
| Security and Fraud Prevention | Monitoring suspicious activity, account protection | Legitimate interest |
| Promotional Communications | Informing you about bonuses, offers, and updates (based on consent only) | Consent |
4 Cookies and Tracking Technologies
The jedbzz website uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain your session, preserve your login state, and manage security features. These cookies cannot be disabled.
Performance Cookies
These cookies help us analyze usage patterns on our website. They collect information such as which pages are visited most and where errors occur, which is used to improve the platform.
Functionality Cookies
These cookies are used to remember your preferred language, theme, and other settings. This ensures a personalized experience on each visit.
5 Sharing and Disclosure of Information
jedbzz does not sell your personal information to third parties. However, we may share specific information in the following circumstances:
Service Provider Partners
To deliver our services, we use trusted third-party providers such as payment processors (bKash, Nagad, Rocket), game software providers, and technology service providers. These partners may use your information only for the purpose of providing their designated services and are required to comply with our privacy standards.
Legal Authorities
We may disclose relevant information in response to court orders, lawful requests from law enforcement agencies, or legal obligations. We act within the limits of applicable law when responding to investigation-related information requests.
Security and Fraud Prevention
Relevant information may be shared with the appropriate authorities to prevent and investigate money laundering, fraud, or other illegal activity. This is necessary to protect all users.
Business Transfers
If jedbzz undergoes corporate changes such as a merger, acquisition, or asset sale, user information may be included as part of the transferred assets. In such cases, we will notify users in advance.
6 Data Security Measures
jedbzz applies industry-standard security measures to protect your information. The key components of our security framework are listed below:
🔒 SSL Encryption
All communication between you and our servers on our platform is secured using SSL (Secure Sockets Layer) encryption technology. This ensures that your information cannot be read or altered by anyone during transmission.
🛡️ Data Protection
Your sensitive information such as passwords is stored in encrypted form. Firewalls, access controls, and regular security audits are conducted to prevent unauthorized access to our systems.
👁️ 24/7 Monitoring
Our security team monitors the system 24 hours a day, 7 days a week. Any suspicious activity is identified immediately and the necessary steps are taken.
⚙️ Access Restrictions
Only authorized personnel who need the information for their work can access your data. All staff receive privacy training and are required to follow strict internal policies.
7 Your Rights and Controls
You have a number of important rights regarding your personal information. jedbzz respects these rights and will endeavor to respond to your requests as promptly as possible.
Right to Access Information
You may request a copy of any information jedbzz holds about you. We will provide this information within the legally required timeframe.
Right to Correct Information
If any information in your account is incorrect or incomplete, you may request that it be corrected. You can also update many details directly from your account settings.
Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, some information must be retained for a specified period due to legal obligations.
Right to Object to Processing
You may object to data processing carried out on the basis of legitimate interest. In particular, you may opt out of direct marketing at any time.
Right to Data Portability
You may request your information that was provided on the basis of consent or contract in a structured, commonly usable, and machine-readable format.
Right to Restrict Processing
In certain circumstances, such as when the accuracy of information is disputed, you may request that processing of your information be temporarily suspended.
8 Data Retention Period
jedbzz retains your personal information only for as long as necessary. Retention periods may vary depending on the type of information:
Account Information
We retain your registration information for as long as your account is active. Even after an account is closed, certain information is kept for a defined period to meet legal requirements.
Financial Transaction Information
Records of financial transactions and KYC (Know Your Customer) information must be retained for an extended period in accordance with anti-money laundering regulations and other legal obligations.
Communication and Support Records
Records of our communications with you, live chat logs, and support tickets are retained for a reasonable period for the purpose of improving service quality and resolving disputes.
Gaming Activity Information
Your game play history, betting records, and bonus usage information are retained for an appropriate period for security, fraud prevention, and responsible gaming monitoring purposes.
When the retention period ends, we securely delete your information or anonymize it so that you can no longer be identified.
9 Protection of Minors
jedbzz's platform and services are for users aged 21 and above only. We do not intentionally collect information from minors.
We verify age at the time of registration. If a user registers with false information and is later found to be a minor, their account will be immediately closed and their associated data will be deleted.
10 Policy Changes
jedbzz may update this privacy policy from time to time. Amendments may be made due to business changes, adoption of new technologies, or changes in legal requirements.
For any significant changes, we will update the "Last Updated" date on this page and, where necessary, notify you by email. Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy.
We recommend that you visit this page regularly so that you stay informed about the latest privacy policy.
11 Contact Us
For any questions, concerns, or requests regarding this privacy policy or the management of your information, please contact us through the following:
Email Support
For detailed privacy-related requests, write to us at:
[email protected]
Live Chat Support
For quick assistance, use our 24/7 live chat service. Our Bangla-speaking support team is always here for you.
When exercising your rights or requesting data deletion, please contact us from your registered email address and clearly state the nature of your request. This will help us verify your identity and process your request faster.